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Page Content
OverviewThe purpose of this page is to provide online, on-demand training materials for Ryan White Part B funded HIV Case Managers and Care Coordinators in Oregon. You will find a growing library of resources that will enable you to provide case management services efficiently and effectively. Please let HIV Community Services know of any other materials that would be of help to you.
RequirementsAll of these modules include recorded audio. We recommend utilizing headsets to avoid distracting others near you.
Case Manager Modules
|
Title |
Material Covered |
Approximate Running Time (minutes) |
| Module 1 |
Introduction to the HIV Care & Treatment Program |
Provides a brief overview of the National HIV/AIDS Strategy, federal programs for PLWH, and Ryan White Programs in Oregon. |
15 - 20 minutes (with external videos) |
|---|
| Module 2 |
Oregon Housing Opportunities in Partnership (OHOP) Program |
Provides an extensive overview of the OHOP program, including history and rationale of the program, information about service regions, eligibility criteria, services including utility assistance, referral and waiting list policies, certification and terminations and roles and responsibilities of clients, housing coordinators and case managers. |
18 minutes |
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CAREWare Modules
Using the CAREWare ModulesThis training consists of a series of 11 modules demonstrating the features of CAREWare.
- For new case managers, we recommend viewing these modules in order. Upon completion, you will also need to submit the Certification of Completion (Word).
- For experienced case managers needing a refresher in a particular area, navigate to the module of interest to you.
- These modules refer frequently to the materials found here. You might consider consulting the Oregon CAREWare User Guide (pdf) with these modules.
|
Title |
Material Covered |
Reference Materials |
Approximate Running Time (minutes) |
Module 1 |
Introduction to CAREWare |
Introduction to modules, history of careware, software & hardware configurations, software updates, log-ins and passwords |
CAREWare Add/Delete User Form (Word) |
8 minutes |
Module 2 |
Getting Started |
Logging into careware, changing your password, navigating the main menu, adding a new client, adding a client who has been served by another Part B agency |
|
15 minutes |
Module 3 |
Entering Demographic Data |
Entering demographic data, searching for an existing client, reviewing the change log, responding to idle/timeout message |
www.aidsinfo.nih.gov |
13 minutes |
Module 4 |
Entering Vital and Enrollment Status |
Entering vital and enrollment status
|
CAREWare QuickGuide (pdf) |
5 minutes |
Module 5 |
Entering Case Notes & Service Data |
Entering case notes, service data and running service related reports |
Policies and Procedures Manual (pdf), Quick Guides (both County (pdf) and Regional (pdf) models) |
15 minutes |
Module 6 |
Entering Annual Review Data |
Entering insurance data, primary HIV medical care, housing arrangements, household size and household income |
CAREWare QuickGuide (pdf) |
8 minutes |
Module 7 |
Entering Lab Data |
Entering lab data through encounters tab & forms, running lab reports |
|
10 minutes |
Module 8 |
Entering Referral Data |
Entering and updating referral data, tracking pending referrals |
CAREWare QuickGuide (pdf), Requested Service Category(pdf) |
6 minutes |
Module 9 |
Entering Contacts Data |
Entering contacts data, uploading an ROI |
|
5 minutes |
Module 10 |
Using Performance Measures |
Reviewing performance measures in the client record, refreshing the performance measures worksheet and
generating client-level lists for performance measures |
|
12 minutes |
Module 11 |
CAREWare Reports |
Commonly used reports, reports accessed through the reports menu, functions that apply to all CAREWare reports |
|
5 - 40 minutes |
Video: Assessing for TB in Persons Living with HIV
To view the video in full screen mode, click the button in the bottom right hand corner after you start playing the video.
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