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Participant Centered Services Resources for Staff
On this page:

Step by Step Program by Molly Kellogg

For exclusive use by Oregon WIC staff, available through December 2013.
 

Open Ended Questions

Affirmations

Reflections

Summaries

Rolling with resistance

 


 

Participant Centered Services overview

 


 

Certifier resource cards

 Skills cards - includes:  

  • Spirit of participant centered services
  • Opening the conversation
  • Open-ended questions
  • Affirmations
  • Reflections
  • Summarizing
  • Offering nutrition education
  • Use of printed materials
  • Closing the conversation

 

 

 


 

Certifier training materials 

  

 


 

Clerical training materials 

 

 


  

Continuing education (CE)

Continuing education lessons for Oregon WIC Listens

  

 Level 1 CE Lessons

  • Open-ended questions

 Instructor

  Staff 

  • Affirmations

 Instructor

  Staff 

  • Reflecting 

Instructor  

  Staff 

  • Summarizing

Instructor  

  Staff

  • Completing the full assessment before providing education

 Instructor 

  Staff

  • Dealing with resistance

 Instructor

  Staff

  • Providing anticipatory guidance

 Instructor

  Staff

Level 2 CE Lessons

  • Providing advice

 Instructor

 Staff 

  • Health outcomes

 Instructor 

 Staff 

 

  


 

WIC PCE e-Learning Modules

WIC PCE e-Learning Modules (WIC Training Modules page): There are ten separate e-learning modules in the Participant Centered Education instruction. 

 


 

Tools and forms

Circle charts: blank  full page and  half page layout in English and Spanish

 

Circle charts with suggested topics

  • Pregnancy

 English 

 Spanish

  • Postpartum

 English 

 Spanish

  • Breastfeeding

 English 

 Spanish 

  • Infants 0-5 Months

 English 

 Spanish 

  • Infants 6-12 Months 

 English 

 Spanish 

  • Children 13-23 Months 

 English  

 Spanish 

  • Children 2-5 Years 

 English 

 Spanish 

  • All charts 

 English  

 Spanish 

   

 


  

Participant centered group nutrition education: listening and learning together

 

Handouts 

 

 

Group resource cards

Skill cards   

 

Strategy cards   

 

 


 

PCS sustainability

 
    

 


 

Support for champions