All documents on this page are in PDF format. 

WIC Policy Updates

The files below can be printed and used to update hard copies of the WIC Policy and Procedure Manual.  The first page of each update explains the changes to the affected policies.

  WIC Policy Update 2012-03: April 23, 2012 (40 pages, 753 KB)

 

Past Policy Updates:

• WIC Policy Update 2012-02: April 5, 2012 (31 pages, 430 KB)

• WIC Policy Update 2012-01: February 8, 2012  (45 pages, 960 KB)

• WIC Policy Update 2011-06: December 12, 2011 (82 pages, 1.06 MB)

• WIC Policy Update 2011-05: October 26, 2011 (134 pages, 5.7 MB)

• WIC Policy Update 2011-04: July 27, 2011 (48 pages, 818 KB)

• WIC Policy Update 2011-03: June 7, 2011 (77 pages, 1.45 MB) 

• WIC Policy Update 2011-02: May 9, 2011 (39 pages, 861 KB)
• WIC Policy Update 2011-01: February 2, 2011 (70 pages, 1.4 MB)

Table of Contents

Table of Contents

Sec 100: Introduction

100 Organization:  How to Use the WIC Manual
140 Organization:  Purpose and Chart
145 State Office:  Address and Staff
150 Local Program Addresses and State Map
155 WIC Voucher Flow Chart

Sec 200: State Operations

200 State Operations Overview
210 Selection of Local Programs
215 Local Program Monitoring and Review
225 State Outreach
230 Civil Rights

Sec 300: Fiscal Services

300 Fiscal Overview
305 Funding Formula
310 Annual Plan/Contract Payment Process for Local Programs
315 Fiscal Reporting Requirements
316 Quarterly Breakout of Staff Time
320 Fiscal Review of Local Programs
325 Caseload Management
330 Penalty for Underspending Food Budget

Sec 400: Local Operations

400 Local Program Overview:  Responsibilities and Communications
410 Administrative Appeals for Local Programs
420 Approval Process for Local Program Policies and Procedures
425 Ordering State Produced Materials
426 Record Retention Period
435 Staffing Recommendations
440 Staff Training Requirements
450 Confidentiality
451 Change in Guardianship
452 Civil Rights
458 Appeals Process for Participants
460 Program Incentive Items
470 Local Program Outreach
475 Waiting List
480 Voter Registration - National Voter Registration Act
481 Immunization Screening and Referral Protocol
485 WIC ID Number and ID Card

Sec 500: Local Operations

500 Ordering and Securing FI Stock and MICR Toner
505 Food Instrument Issuance and Printing
506 Exceptions for Mailing Food Instruments
530 Food Instrument Register and FI Stub
540 Proxy System
560 Program Integrity: Replacing Food Instruments
587 Program Integrity: Dual Participation
588 Program Integrity: Complaints
590 Program Integrity: Participant Violations
595 Program Integrity: Separation of Duties
596 Program Integrity: Acknowledgment of Employee Responsibilities

Sec 600: Certification

600 Certification Introduction and Overview
601 Physical Presence at Certification
605 Processing Standards
606 TWIST Minimum Scheduler Usage
610 Required Proofs -- Identity, Residency, Income
611 Income Eligibility: Determining Income Eligibility
612 Income Eligibility: Adjunct or Automatic Income Eligibility
613 Income Eligibility: What Counts as Income?
614 Income Eligibility: Current Income Guidelines
615 Income Eligibility: Change in Income
616 Unavailable Proofs
620 Certification and Issuing Vouchers to Relatives, Friends and Co-workers
625 Risk Assessment
626 Hemoglobin and Hematocrit Screening in WIC
627 Procedures for Ordering HemoCue Supplies
628 Anthropometric Screening
635 Participant Notification:  Eligibility, Rights and Responsibilities
636 Participant Notification:  Ineligibility and Termination from WIC
640 Documentation Requirements for Certification in TWIST
641 Documentation Requirements for Certification in the Absence of TWIST
645 Certification Periods
646 Mid-Certification Health Assessment
652 WIC Transfer Card and WIC Overseas Program
653 Participant Transfers Into and Out of State
654 Participant Transfers Within State
655 Homeless Applicants
657 Migrant Workers:  Definition
660 Competent Professional Authority:  Requirements
661 Competent Professional Authority:  Appropriate Counseling for Risk Levels
670 Overview of Risk Criteria and Priorities
675 Risk Criteria:  Codes and Descriptions

Sec 700: Nutrition Services

710 Breastfeeding: Definition, Promotion and Support Standards
711 Breastfeeding: Benefits and Contraindications
712 Breastfeeding: Breast Pump Distribution and Recovery Guidelines
713 Breastfeeding: Use of Supplemental Formula
715 Breastfeeding: Procedures for Ordering, Sanitizing and Disposing of Breast Pumps
716 Breastfeeding Peer Counseling:  State and Local Program Responsibilities
717 Breastfeeding Peer Counseling:  Personnel Guidelines
718 Breastfeeding Peer Counseling:  Job Parameters, Protocol and Scope of Practice
719 Breastfeeding Peer Counseling:  Training
720 General Information on Formula Use
730 Bid Formula: Use and Description
735 Handling Returned Formula
760 Medical Formulas
765 Medical Documentation
769 Assigning WIC Food Packages
770 Allowable Foods

Sec 800: Nutrition Education

800 Nutrition Education:  Introduction and Overview
810 Nutrition Education:  Making Education Available
820 Nutrition Education:  Participant Contacts
821 Nutrition Education:  Telephone Contacts for High Risk Clients with the RD
822 Nutrition Education:  High Risk Counseling Using Interactive Video Technology
823 Nutrition Education:  Second Nutrition Education Using Online Classes
830 Nutrition Education:  Documentation
835 Nutrition Education:  Attendance or Refusal
840 Nutrition Education Materials:  Evaluation Criteria
850 Nutrition Education Plan
860 Nutrition Education:  Monitoring
880 Referrals:  Alcohol, Tobacco and Other Drug Use
885 Other Referrals: Required and Recommended

Sec 900: Data Systems

901 Data System Security
902 State Provided Laptops and Air Cards
 

Sec 1000: Vendor

1000 Overview of Vendor Management

Sec 1100: Farm Direct

1100 Farm Direct Nutrition Program: Local Program Responsibilities