Topics
A to Z
Data &
 Statistics
Forms &
Publications
News &
Advisories
Licensing &
Certification
Rules &
Regulations
Public Health
Directory
Print this Article   Bookmark and Share
Quality Improvement
Image: Plan, Do, Check, Act

Quality improvement in public health is the use of a deliberate and defined process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes and other indicators of quality services or processes which achieve equity and improve the health of the community.

 

Source: Riley et al, “Defining Quality Improvement in Public Health”, JPHMP, 2010, 16(10), 5-7.


Resources



Training

eLearning Modules Archived Webinars

Introduction to Quality Improvement - Start Module
QI concepts, history, and application
This module takes approximately 20 minutes to complete

PLAN, Part 1: August 31, 2011
- Powerpoint Presentation 
- Webinar recording   

PLAN, Part 2: September 28, 2011
- Powerpoint Presentation 
- Webinar recording

DO: October 19, 2011, 1:30-3:30
- Powerpoint Presentation 
- Webinar recording

CHECK & ACT: November 16, 2011
- Powerpoint Presentation  
- Webinar recording

11x17 Poster      8.5x11 Flyer 

 

NOTE: Adobe Flash Player is required to view the eLearning modules. Download Adobe Flash Player 

NOTE: Webinar recordings are unedited and may contain blank sections during exercises.