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2000 Oregon Youth Suicide Prevention ENHANCE CRISIS SERVICES
The Oregon Plan for Youth Suicide Prevention
Related WWW links.STRATEGY 10: ENHANCE CRISIS SERVICES
Resources for Strategy #10
OBJECTIVE
Enhance existing community-based crisis services to accommodate the growth in demand for these services resulting from successful implementation of youth suicide prevention strategies.

AUDIENCE
Crisis hotline staff and other crisis service providers.

Effective community response after a suicide crisis depends on the education of responders and coordination specific to suicide built into a community?s crisis response plans and protocols.

RATIONALE AND EFFICACY
Implementation of the youth suicide prevention strategies in this plan is likely to increase the demand for crisis services; crisis service staff should anticipate and plan for this increased workload.

When an action plan for enhancing crisis services was implemented in Washington state in 1996, crisis services staff reported increases in awareness of suicide prevention, visibility of crisis services, interest from school counselors and others, and helpful resources for improving crisis service staff competencies and for conducting community presentations.9

IMPLEMENTATION CONSIDERATIONS
Standards for certifying crisis workers and crisis agencies have been established by the American Association of Suicidology {http://www.suicidology.org}

SAMPLE IMPLEMENTATION ACTIVITIES

  • Document the frequency, type, and nature of crisis events involving youth and young adults and the crisis service provided in order to monitor delivery of services and provide a data base for continuous improvement.
  • Ensure that crisis hotline staff have adequate training to respond to at-risk youth callers.
  • Identify barriers to the delivery of crisis services to at-risk youth and make recommendations for ways of improving those services.
  • Involve crisis service providers in the selection, implementation, and evaluation of community youth suicide prevention strategies.
  • Survey crisis service providers about their needs.


REFERENCES
9 University of Washington, School of Nursing. Washington State Youth Suicide Prevention Program. Report of Activities 1997-1999. 1999. Seattle, Washington.
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