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County Training

The partnership between the county vital records’ offices and the Center for Health Statistics is essential to a statewide vital records system. Provided here are a number of resources to assist you.

On this page:

Webinar Schedule

Keep an eye on your email for the announcement of our next county webinar.

All webinars are hosted via Adobe Connect at, so be sure to bookmark this page.

Click this link to test your system with Adobe Connect ahead of attending a webinar.

You can also download this PDFAdobe Connect visual quick start guide.

Past Webinars

Below are recordings, slides, and notes from our most recent webinar presentation.
We also provide an archive of previous webinars.

Date: November 2016
Topic: Q & A Session
Watch a recording of the webinar here (31 minutes)
PDFSlides from the presentation

  • Questions about births to surrogate mothers
  • Family acting as a funeral director (process)
  • Voiding of certificate option of a service and replacements
  • County's role re: adhering to policies with the 24-hour receipt of body card and disposition permit
  • Home Births - county responsibilities and form
  • Statistics and administrative use of vital records
  • County home page site, FAQs, introduce new replacement procedure

Questions & Answers

Here is a summary of questions asked at our most recent county webinar, our Question and Answer Session, along with answers compiled by our staff: PDFNovember 2016 County Webinar Q&A

Our Frequently Asked Questions page for counties is an archive of previous answers that covers a number of useful topics.

Training Tools

Guidance for registering, amending, or issuing vital records.


Please see our OVERS county user manual, with sections on basic navigation, issuing certificates, and enrolling fingerprint signatures for record signers.

Our OVERS Help Desk is available weekdays at 971-673-0279 for any questions you may have.


PDFSight verification tool for paper death record registration


PDFOVERS record status cheat sheet - to determine if a record is available for issuance

PDFReplacing Birth and Death Records Reference Guide - step-by-step procedure for issuing replacement copies (updated 10/2016)

Contact Information

JoAnn Jackson
(971) 673-1160
General questions and ideas for training subjects or webinar topics

Judy Shioshi
(971) 673-1166
Vital records liaison, ideas for newsletter articles, and county triennial review lead

Lynda Jackson
(971) 673-1164
Commissions for new County Registrars and Deputy Registrars in vital records

Krystalyn Salyer
(971) 673-1197
OVERS training for counties and webinar administration