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County Training

The partnership between the county vital records’ offices and the Center for Health Statistics is essential to a statewide vital records system. Provided here are a number of resources to assist you.

On this page:

Webinar Schedule

Mark your calendar for either July 28th at 10:30am or August 2nd at 2:00pm for our next Vital Records webinar. The same material will be presented at both, so choose whichever better accommodates your schedule. The topics are analysis of vital records through statistical data, as well as business continuity and emergency preparedness. Check your email for a listserv message with more details.

All webinars are hosted via Adobe Connect at, so be sure to bookmark this page.

Click this link to test your system with Adobe Connect ahead of attending a webinar.

You can also download this PDFAdobe Connect visual quick start guide.

Past Webinars

Below are recordings, slides, and notes from our most recent webinar presentation.
We also provide an archive of previous webinars.

Date: April/May 2016
Topic: County Vital Records Issuance

Webinar Part 1, Laws and Policies - April 28, 2016
Watch a recording of Part 1 here (42 minutes)
PDFSlides from Part 1

  • Eligibility to order a record
  • ID requirements
  • Fees and refunds
  • Ordering replacements
  • Policy for release of veteran's copies
  • Handling problem orders
  • Tips and resources

Webinar Part 2, OVERS Demonstration - May 3, 2016
Watch a recording of Part 2 here (58 minutes)
PDFSlides from Part 2

  • Important reminders
  • Issuing a death certificate
  • Issuing a birth certificate
  • Issuing a replacement copy
  • Issuance History
  • Cashier Close

Questions & Answers

Here is a summary of questions asked at our Spring county webinar on issuance of certificates, along with answers compiled by our staff. PDFApril/May 2016 County Webinar Q&A: Issuance of Vital Records

Our Frequently Asked Questions page for counties is an archive of previous answers that covers a number of useful topics.

Training Tools

Guidance for registering, amending, or issuing vital records.


Please see our OVERS county user manual, with sections on basic navigation, issuing certificates, and enrolling fingerprint signatures for record signers.

Our OVERS Help Desk is available weekdays at 971-673-0279 for any questions you may have.


PDFSight verification tool for paper death record registration


PDFOVERS record status cheat sheet - to determine if a record is available for issuance

Contact Information

JoAnn Jackson
(971) 673-1160
General questions and ideas for training subjects or webinar topics

Judy Shioshi
(971) 673-1166
Vital records liaison, ideas for newsletter articles, and county triennial review lead

Lynda Jackson
(971) 673-1164
Commissions for new County Registrars and Deputy Registrars in vital records

Krystalyn Salyer
(971) 673-1197
OVERS training for counties and webinar administration