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Reporting complaints, fraud or abuse

You can submit a complaint online in one of two ways:

1) Complete the Complaint Form (available in English, Spanish, Vietnamese, Russian and Chinese) and submit completed complaint forms via email to wic.compliance@state.or.us

2) Use the form belo​w to submit your complaint or report of fraud or abuse. Please provide enough information to allow WIC to follow up on your complaint.

  • About participant/shopper:
    Participant/shopper name, participant/shopper address or city, WIC ID number, voucher number or eWIC card number, transaction date and time, names/descriptions of other persons involved, location, specific food/formula involved, website names or links to web pages.
  • About grocery store/farmer/farmers' market: store/farm/farmers' market name, location, date, names/descriptions of other persons involved, the specific food/formula involved
  • About WIC clinic: Clinic name, location, whether the interaction was in person or over the telephone, who you spoke with
  • About WIC program: Describe what about the program you would like to see changed or resolved.
  • About other: If you feel your concerns do not fall under any of the above categories, please be as specific as possible describing what you would like to tell the program.
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