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Staff Training Page
On this page:

Breastfeeding Training
 

Level 2 Breastfeeding Training: A Journey Together
(previously called "Breastfeeding Basics")

Target audience

New WIC certifying staff, breastfeeding peer counselors, community partners

Course length

Three days (see current agenda for times)

Dates
  • October 26, 27 and 28, 2016  (Note: this is a change in date.)
Location

Portland State Office Building
800 NE Oregon St, Portland

Register

Register for this face-to-face course by contacting Diane Arnold, Training Team Assistant, at diane.arnold@state.or.us or 971-673-0081.

Other information
  •  Location, registrations and reimbursements
  • This interactive Level 2 breastfeeding training is intended for WIC staff members who have already completed the online Level 1 Breastfeeding Course (2 modules).
  • Topics that are covered include the promotion of exclusive breastfeeding in WIC, helping mothers overcome common barriers to breastfeeding, communicating with families using participant-centered counseling techniques, the basics of milk production, managing early breastfeeding challenges, solutions for common breastfeeding problems, the appropriate use of breastfeeding aids, including breast pumps, navigating the first year of breastfeeding, and the weaning process. 
  • Maximum enrollment is 20, minimum of 8 WIC staff required to prevent class cancellation.
  • Note: Training may be cancelled if less than 8 WIC staff are registered. Staff who are registered for training will be notified one week prior to class date if training is cancelled.

 

 


Civil Rights Training

Oregon WIC staff are required to receive annual training on civil rights. See WIC Policy 452 for more information.

 

Civil rights Training Materials
Presentation
  •  Civil rights presentation (overview of civil rights in WIC, including information on all required training areas and a section on conflict resolution)
Resources

  

 


In-Services for WIC Staff 

 

Providing Online Nutrition Education (June 2016)
Guide Online nutrition education staff guide
Resources

Customizable participant access instruction sheets:

  • Option 1 - more detailed, best for black and white printing
  • Option 2 - less detailed, best for color printing

 

Mixed Basket: 1 Year certifications, new risk criteria and
calculating income (June 2016)   
Presentations

  

Operation Clean Up (updating clinic operations) (November 2015)   
Presentation

Resources

  

ENACT (Enhanced Nutrition Assessment Certifier Training) (May 2015)   
Guide
Presentation
Resources

 

Risk Criteria Update (january 2015)   
Guide
Presentation
Resources

  

Medical documentation update (October 2014)
Presentation
Resources

 

Abbott Formula changes (February 2014)   
Guide
Handouts
Resources

 

 

NVRA Update (January 2013)
Guide
Handouts
Presentation
  

 

Risk Criteria Update (January 2013)
Guide
Handouts
Presentation

 

 

Strengthening referrals (June 2012)
Guide
Handouts
Presentation
 

 

World Health Organization (WHO) Growth Charts and Risk Changes (November 2011)   
Guide
Handout
Presentation
Resources
FAQs

 

 

Medical Formula Update (2011)
Guide 
Handout
Presentation

  

 

Risk Criteria Update (2010)
Guide 
Handouts
Presentation

  

 

Iodine (November 2010)
Guide 
Handouts
Presentation

  

 

Fruit and Vegetable Vouchers at Farmers' Markets (February 2010)
Guide 
Handouts
Job Aid
Resources

  

 

Low Fat Milk  (2009)
Guide 

 

 


TWIST Training 

 

The TWIST Training Manual has moved to its own page: TWIST Training Manual 

 

TWIST Clerical Training
(for WIC staff only)

Target audience

New or untrained WIC clerical staff

 

Course length

Two days, 8:00 a.m. to 5:00 p.m.

 

Location

Portland State Office Building, Room 450
800 NE Oregon St, Portland
 
Dates
      • April 19-20, 2016
      • June 14-15, 2016
      • August 16-17, 2016
      • October 11-12, 2016
      • December 13-14, 2016
Register

Contact Diane Arnold, Training Team Assistant, at 971-673-0081 or diane.arnold@state.or.us

Other information
  • Staff should bring their P-Number to class.
  • Agencies can request reimbursement for travel and lodging.
  • This course will open with a brief overview of the WIC program, the services that WIC provides for our participants and the role that WIC clerical staff play.  This hands-on training will provide clerks and support staff the skills they need to navigate the TWIST system. On the first day, staff will learn to search for participants, update demographic information,  complete the intake and income screens, and issue eWIC cards and benefits.  On the second day, they will be able to schedule participants into a variety of appointments, print the correct notices and experience solving various food benefit issues.   Staff will leave the training able to perform transfers, change WIC ID numbers, and terminate participants.
  • Note: Training may be cancelled if less than 4 staff are registered. Staff who are registered for training will be notified one week prior to class date if training is cancelled.

  

 

TWIST CPA Training
(for WIC staff only)

Target audience

New WIC certifying staff

 

Course length

Three days, 8:00 a.m. to 5:00 p.m.

 

Location

Portland State Office Building, Room 450
800 NE Oregon St, Portland  
Dates
  • May 17, 18, 19, 2016
  • July 12, 13, 14, 2016
  • September 13, 14, 15, 2016
  • November 15, 16, 17, 2016
Register

Contact Diane Arnold, Training Team Assistant, at 971-673-0081 or diane.arnold@state.or.us.

Other information
  • Staff should bring their P-Number to class.
  • Agencies can request reimbursement for travel and lodging.
  • This course will open with a brief overview of the WIC program and the services that WIC staff provide for our participants. This hands-on training will provide new certifiers with skills they need to navigate the TWIST system.  Certifiers will be able to complete a certification and assign a food package using TWIST.  They will use TWIST to document information in a participant's record.  They will be able to select the appropriate nutrition education contact and make requests or schedule appointments.  They will understand their role in providing food benefits.  They will have a good overall understanding of how TWISTis used in the clinic to provide participant services.  This course serves as a good companion to the Nutrition Training Modules and on-the-job training. 
  • Note: Training may be cancelled if less than 4 staff are registered. Staff who are registered for training will be notified one week prior to class date if training is cancelled.