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Information for Patients and Families

Patients and Families

As a health care consumer, you play an important role in ensuring the quality of the care that you receive.  Here are some steps that you can take to improve the quality of your care and reduce the risk of unanticipated harm.

Participation in your health care

 -  Questions are the Answer campaign from the Agency for Healthcare Research and Quality (AHRQ)

 -  Be an active healthcare consumer at AHRQ

 -  You can help improve patient safety - National Patient Safety Foundation (NPSF)

 -  SPEAK UP program from Joint Commission

 -  When Talking With Your Doctor - AHRQ

In the hospital  -

 -  When you are in the hospital: A guide for patients - Journal of Patient Safety

Medication safety -

 -  Your Medicine: Play it Safe at AHRQ

 -  Personal Medications record form

Preventing Hospital Acquired Infections -

 -  Preventing Infections in the Hospital: What you as a patient can do at NPSF

 -  SPEAK UP to prevent infection - Joint Commission

Choosing a hospital -

 -  Oregon Patient Safety Commission reporting program participant

 -  Quality Check - Joint Commission hospital accreditation and comparison information

 -  Your Guide to Choosing Quality Health Care: Choosing a Hospital - AHRQ

 -  Oregon Hospital Quality Website

 -  Oregon Hospital Quality Indicators at OHPR

 -  Leapfrog Hospital Ratings

After an adverse event -

 -  Medically Induced Trauma Support Services (MITSS) - MITSS is a non-profit organization founded in June of 2002 whose mission is " To Support Healing and Restore Hope" to patients, families, and clinicians who have been affected by an adverse medical event.

 -  Consumers Advancing Patient Safety (CAPS) - CAPS is a consumer-led nonprofit organization formed to be a collective voice for individuals, families and healers who wish to prevent harm in healthcare encounters through partnership and collaboration.

Other state websites for consumers -

 -  Connecticut Center for Patient Safety

 -  Massachusetts Coalition for the Prevention of Medical Errors

 -  Missouri Center for Patient Safety

 -  Pennsylvania Patient Safety Authority

Información en Español/Resources in Spanish

Additional Patient Safety Resources -

 -  Institute for Healthcare Improvement (IHI)

 -  American Hospital Association (AHA)

 -  American Medical Association (AMA)

 -  National Center for Patient Safety

 -  National Quality Forum (NQF)

 -  Persons United Limiting Substandards and Errors in Healthcare (PULSE)

 -  Partnership for Patient Safety

 -  World Alliance for Patient Safety - World Health Organization (WHO)

 -  Senior Outpatient Safety Rx Coalition

 -  Caring cards at SavethePatient