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Image: Plan, Do, Check, Act

Increasing the effectiveness and efficiency of the public health system infrastructure is critical to ensure the health and well-being of Oregonians. Quality improvement and performance management are principles and practices used to promote operational excellence and strengthen the public health system.

Quality improvement in public health is the use of a deliberate and defined process, such as Plan-Do-Check-Act, which is focused on activities that are responsive to community needs and improving population health. It refers to a continuous and ongoing effort to achieve measurable improvements in the efficiency, effectiveness, performance, accountability, outcomes and other indicators of quality services or processes which achieve equity and improve the health of the community.

Source: Riley et al, “Defining Quality Improvement in Public Health”, JPHMP, 2010, 16(10), 5-7.


Resources


Training

eLearning Modules Archived Webinars

Introduction to Quality Improvement
QI concepts, history, and application

START MODULE (approx. 20 minutes)

NOTE: Adobe Flash Player is required to view the eLearning modules. Download Adobe Flash Player.

PLAN, Part 1: August 31, 2011
- Powerpoint Presentation 
   

PLAN, Part 2: September 28, 2011
- Powerpoint Presentation 
 

DO: October 19, 2011, 1:30-3:30
- Powerpoint Presentation 

CHECK & ACT: November 16, 2011
- Powerpoint Presentation  

11x17 Poster      8.5x11 Flyer